Beter insights,
better customers
80% of all textual data is left unanalysed. It’s time to change this. In-depth customer insight analysis for more new and loyal customers.
From data to process improvement
We assist organisations by attributing meaning to their large amounts of unanalysed (anonymised) customer data. This data contains rich and real-time information for a wealth of applications like: understanding customer needs, identifying trends, optimizing processes, and personalizing offerings. We reverse the conventional business intelligence workflow so you are able to understand problems better and take action faster.
Topic:
Sentiment:
Summary:
Intent:
Natural Language Understanding
Neutral
Data is everywhere, but it takes in-depth knowledge of algorithms to analyse it
Make it clear that Hemisphere has the expertise to analyze texts using AI
Topic:
Natural Language Understanding
Sentiment:
Neutral
Summary:
Data is everywhere, but it takes in-depth knowledge of algorithms to analyse it
Intent:
Make it clear that Hemisphere has the expertise to analyze texts using AI
Advances in Artificial Intelligence enabled us to understand natural language on a scale we never saw before. In the vast majority of data, the richest information is captured in messages, reports, contracts, and other text-based documents. It requires the right set of skills to build the machine learning models that comprehend the complexities that human language & unstructured data brings.
AI is not a solution looking for a problem, but a set of skills that make problem-solving easier
Customer Service
Field Mapping
Data is stored on various data sources inside and outside your organisation. Over time, it becomes increasingly difficult to derive the correct analysis from it. Using our smart language mapping tools we assist you by mapping the old fields into the new database records so analytics becomes possible.
Management Insights
Collect real-time insights from management reports and articles. We help you understand how unstructured data impact your organisation and the decisions you make.
Explore Our Recent Work
Proudly working together with leading brands:
