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Building the future of Data Interaction

We turn big data challenges
into big accomplishments.

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Custom software solutions

From data analysis to full implementation of AI solutions

Through our years of experience and proven approach, we help service organizations to automate the most critical processes by using State of the Art Machine Learning & Business Intelligence techniques.
our approach

Discovery

Development

Implementation

In the spotlight

No more wrong medication use

Hemisphere developed a smart database with AI algorithms for The MedGuide Company that checks combinations of thousands of drugs for interactions and possible side effects. Now consumers can check themselves in a drugstore or pharmacy whether a medicine is suitable for them.
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In the spotlight

A smarter customer service with AI

By opening WhatsApp as a new channel, employees had to deal with a higher workload. Hemisphere developed various Natural Language Understanding (NLU) solutions for Vattenfall that make customer service work easier and more efficient.
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Working at

Development. In technology and as a person

We are Hemisphere, a team of experienced developers and analysts with a hands-on approach. We help service organizations navigate the world of data & AI by designing, developing and scaling solutions.
careers

What our customers say

Hemisphere has developed brilliant algorithms and beautiful analytics tools that have helped us understand our customers better than ever before. See case
Arjan de Jong – Specialist Lead Data & AI at Vattenfall Procurement
Arjan de Jong – Specialist Lead Data & AI at Vattenfall Procurement

Updates

Going No Code – Everything You Need to Know

Customer Service via Social Messaging: Challenges, Best practices and Opportunities

Building Engaging Customer Experiences in Support Flows

Contact

Interested to know more about our services?

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Thomas Schijf
Founder Hemisphere

[email protected]
+31 (0)6 140 31 885

Visiting address: 
Jaarbeursplein 6
3521AL Utrecht
The Netherlands

Level 4

AI optimization & implementation

AI is never a standalone solution. It requires a lot of fine-tuning and creating the right conditions to successfully land a Machine Learning model in an organization. Hemisphere knows what it takes to take these models to the next level. 

There are dozens of reasons why a model does not make it to implementation. Quality of (input) data, availability & costs of sufficient computing power and management are all well-known examples.

Hemisphere works with you to see what is needed to get more out of your AI solution. You can contact us from cleaning data and setting up HPC instances to offering customized Machine Learning SLAs.

Level 3

New AI model design

A costly hick-up in your process and do you have the feeling that only an AI solution can answer this? 

Hemisphere closely follows global AI development. This gives us a good idea of what is possible today. We have mastered various AI techniques on a broad level.

As a result, in most cases up to 80% of the final solution can be achieved in a design sprint of 2 weeks.

Level 2

Data engineering

The shift to cloud services offers organizations the opportunity to simplify their data processing. Companies that currently rely on batch processing can now implement continuous processing methods without disrupting their current processes. Rather than expensive rip-and-replace, the implementation can be incremental and evolutionary. 

By following the Extract-Transform-Load (ETL) methodology, data is processed and passed on in a qualitative and safe manner. This reduces the chance of errors in the data and provides the management team with the right data to base their decisions on.

Level 1

Data research

Data contains rich and often real-time information for a wealth of applications. By analyzing the large influx of customer contacts (anonymously), you are able to gain almost real-time insight into customer needs. Based on these insights, it is also possible to hyper personalize the offer. 

Hemisphere helps you make analyzes to understand the different trends and opportunities at the micro level. By responding to this, you exceed customer expectations and gain trust.